All You Need to Know: Esports Betting FAQs in Malaysia

We know navigating the world of esports betting can be challenging, especially with all the nuances specific to Malaysia. That’s why we’ve compiled answers to the most common questions our users face, covering everything from account setup to betting strategies, and managing your gaming responsibly. If your question isn’t covered here, our support team is ready to help.

General Questions

Is esports betting legal in Malaysia?

Traditional sports betting is restricted in Malaysia, but online esports betting operates in a grey area. Always use reputable and licensed offshore betting sites to ensure a safe and secure betting experience.

You can bet on a variety of esports including Dota 2, League of Legends, Counter-Strike: Global Offensive, PUBG, and Mobile Legends. 

Look for sites that are licensed, have positive reviews, offer secure payment options, and provide good customer support. EsportsMalaysia.com reviews many sites to help you make an informed choice.

Yes, you must be at least 18 years old to place bets on most online betting sites. Always check the specific age requirements of the betting site you are using.

We value your feedback. Contact our support team via email or live chat to share your thoughts.

Account Management

How do I create an account?

To create an account, click the “Sign Up” button on our homepage. Complete the required fields and verify your email to activate your account.

Click the “Forgot Password” link on the login page, enter your registered email, and follow the instructions to reset your password.

Log in and go to “Account Settings” to update your personal details, email address, and other account settings.

No, most betting sites prohibit multiple accounts per user. Creating multiple accounts can lead to account suspension or closure.

Contact customer support through the site’s help section or email them directly to request account closure. Follow any additional steps they provide.

Most sites will require you to upload identification documents, such as a passport or driver’s licence, to verify your account. This process is crucial for security and compliance purposes.

Deposits and Withdrawals

What payment methods are available for Malaysian players?

Common methods include e-wallets like Help2Pay and DoItNow, credit/debit cards, and bank transfers. Some sites also accept cryptocurrencies. Check your chosen betting site for specific options.

Log into your account, go to the deposit section, select your preferred payment method, and follow the instructions to complete the transaction.

Go to the withdrawal section of your account, select your preferred withdrawal method, enter the amount, and follow the instructions. Note that verification may be required before processing.

Fees for deposits and withdrawals vary depending on the betting site and the payment method used. Some sites may offer free transactions, while others might charge a small fee. Always check the terms and conditions on your chosen betting site.

Withdrawal processing times depend on the payment method and the betting site. E-wallets typically process withdrawals within 24 hours, while bank transfers and credit/debit card withdrawals may take 3-5 business days. Verify specific processing times with your betting site.

Betting Guides

How do odds work?

Odds indicate the likelihood of an event happening and how much you can win. Formats include decimal, fractional, and American. For more details, check our Betting Academy section.

A parlay, or accumulator, is a bet that combines two or more individual bets. All bets must win for the parlay to pay out, offering higher potential rewards but with increased risk.

Live bets, or in-play bets, are wagers placed during an ongoing event. This allows you to bet on various aspects of the game as it unfolds in real-time.

Handicap betting gives one team a virtual advantage or disadvantage to level the playing field. This type of bet is popular in games with a clear favourite and underdog.

Futures bets are placed on events that will happen in the future, such as betting on the winner of a tournament before it starts. These bets often offer higher payouts but come with higher risks.

Research the teams and players, understand the game mechanics, manage your bankroll wisely, and stay updated with the latest esports news. Our Betting Academy provides detailed guides and tips to help you improve your strategy.

Yes, betting limits can vary based on the site and the specific esports event. These limits can include minimum and maximum bet amounts. Check the betting limits on the site you are using before placing your bet.

Most betting sites accept a variety of currencies, including Malaysian Ringgit (MYR), US Dollars (USD), Euros (EUR), and others. Check the available currency options on your chosen betting site.

Yes, many betting sites offer live betting options for esports matches. This allows you to place bets on various aspects of the game as it unfolds in real-time.

Yes, most betting sites are optimised for mobile use and some even offer dedicated mobile apps for iOS and Android devices. Check if your preferred site has a mobile-friendly platform or app.

Promotions and Bonuses

How do I claim a bonus?

Visit our promotions page, follow the instructions for each offer, and read the terms and conditions to understand wagering requirements.

Wagering requirements dictate how many times you need to bet the bonus amount before you can withdraw winnings. These vary by promotion and are detailed in the terms and conditions.

No, bonuses typically come with wagering requirements that must be met before you can withdraw the bonus amount or any winnings derived from it.

Yes, many betting sites offer bonuses and promotions tailored specifically for esports betting. Check our promotions page regularly for the latest offers.

Promotions can change frequently, often aligned with major esports events and tournaments. Stay updated by checking our site.

This depends on the terms and conditions of each bonus. Some sites allow stacking of bonuses, while others may restrict you to one active bonus at a time.

Technical Support

What should I do if I encounter a technical issue on the site?

Try clearing your browser cache and cookies, and ensure your browser is up-to-date. If issues persist, contact our 24/7 chat support.

Reach our support team via email or through our 24/7 live chat for assistance with any issues or questions.

First, check your internet connection and make sure you are using the correct login details. If you still can’t log in, use the “Forgot Password” feature or contact customer support.

Contact customer support through the site’s help section or email them directly with details of the bug or error. Include screenshots if possible to help them resolve the issue faster.

Most modern browsers such as Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge are compatible. Always use the latest version for the best experience.

Yes, our site is mobile-friendly and can be accessed via smartphones and tablets. Some betting sites also offer dedicated mobile apps for a better user experience.

Responsible Gaming

What tools are available to help me gamble responsibly?

We offer tools like self-exclusion, deposit limits, and reality checks. Visit our Responsible Gaming page for more information and resources.

Use the self-exclusion tool in “Account Settings” or contact our support team to block access to your account for a specified period.

Deposit limits allow you to set a cap on how much money you can deposit into your account over a certain period (daily, weekly, monthly) to help manage your gambling spend.

Signs of problem gambling include spending more time and money than intended, neglecting responsibilities, and feeling anxious or irritable about gambling. If you suspect a problem, seek help immediately.

There are many organisations that offer support and counselling. Our Responsible Gaming page provides more information and resources.

Yes, many betting sites offer reality check tools that remind you of the time spent gambling. These tools help you stay aware of your gambling habits and prevent excessive play.